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ILC's Methodological
Framework
As shown in
the framework, the main components
of our consultation services are:
- Organizational
Assessment
- Strategic
Planning
- Performance
Measurement and Management
- Benchmarking
- Business
Process Reengineering
- Quality
Management
- Leadership
Development/Leadership Systems
- Implementation
of Enabling Technologies
Our methodology
is inductive; we use the information provided and work with our
clients to customize the methodology to meet their specific requirements.
Based on our client's needs, particular components of consultation
services are emphasized over others. Regardless of the particular
project focus, we stress the cultural and people aspects of the
methodology. We create strategies that involve employees and enable
them to feel they are part of the change process. These strategies
typically include participation, teamwork, open communication, suggestion
systems, and other involvement processes. It is our experience that
different components of the methodology are needed for different
projects. The best mix depends on the internal and external context
of the task, prior efforts (both successful and less so), and the
overall strengths and improvement opportunities available to our
client.
Through our
integral change management process, we strengthen our clients and
help them to become able leaders of change, to become agents of
change rather than victims of circumstance. We teach our clients
to utilize major people, process and project management tools that
allow them to undertake subsequent improvement projects using our
methodology and tools without our perpetual involvement. We help
our clients become change agents as we emphasize their self-sufficiency
for future change and improvement efforts. ILC is sensitive to the
fact that in our ever-changing world, leaders increasingly require
well-developed skills in leading change and championing improvement.
Therefore, we strongly emphasize leadership development and systems
as we tailor our methodology to a particular client's project.
ILC assists
clients in implementing enabling technologies to support alignment
of strategic objectives throughout their organization, monitoring
and communication of key performance measures, increasing information
sharing and accessibility, and effective operation of reengineered
processes. We employ industry-standard life cycle methodologies
for requirements analysis, analysis of alternatives, architecture
development, design and implementation. We ensure that technologies
implemented address Section 508 accessibility standards, security
requirements, and system requirements as well as providing the required
business functionality.
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